Terms of service

These terms apply to purchases from and use of reedandform.com. Reed & Form is operated by DAAN FASHION JEWELRY CO., LIMITED.

Products and orders

Please review the product description, selected options, delivery address and order total before placing an order. Provide accurate contact and delivery details so we can process your order.

Prices and payment

Store prices are shown in US dollars (USD). Review the final total and any applicable taxes displayed at checkout before paying. Shipping is free on all orders to destinations available at checkout.

Shipping

Order preparation takes 1–2 business days. Estimated postal transit takes a further 7–10 business days. Business days are Monday to Friday, excluding public holidays. Delivery times are estimates. Read our Shipping Policy for the full details.

Returns and refunds

Request a return within 30 calendar days after receiving your order. Change-of-mind returns must be unused and suitable for resale. Customers pay return shipping when the return is not our responsibility; we pay when it is our responsibility, including incorrect, damaged or defective items. Eligible returns are refunded within 10 calendar days after we receive the returned item, without restocking, processing or other additional refund fees. Read our Refund Policy for the process and return address.

Privacy

Our Privacy Policy explains how personal information is handled.

Use of the website

Use this website lawfully. Do not interfere with its operation or attempt to gain unauthorised access to customer information or store systems.

Your consumer rights

Nothing in these terms limits rights or remedies that cannot be excluded under applicable consumer law.

Contact

service@reedandform.com
DAAN FASHION JEWELRY CO., LIMITED
Room 4, 16/F, Ho King Commercial Centre
2–16 Fa Yuen Street, Mong Kok
Kowloon, Hong Kong